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Autogate
28a Haslemere Road,
Liphook,
Hampshire GU30 7AL
United Kingdom
Tel: 01428 722822
Fax: 01428 722821

 
Policies/Statements
 
Terms & Conditions
TERMS OF PRODUCT SUPPLY 1 OUR CONTRACT These Terms and conditions govern the supply of goods sold by Autogate Ltd of 28a Haslemere Road, Liphook, Hants. GU30 7AL. ("we" and "us") to the customer named on the order form provided on the Autogate PSR web site or in a Autogate Ltdcatalogue ("you"). Together with the completed order form, these Terms and Conditions constitute the entire and only agreement between us in relations thereto. Our acceptance of our order by delivery of the goods constitutes a legally binding contract between us on these terms and conditions. 2 PRICE AND PAYMENT 2.1 The price payable for the goods you order is as set out on our web site at the time you place your order or, if you order from one of our catalogues, as set out in the catalogue from which you order provided it is a current catalogue, plus any charges for carriage and insurance as set out in the order form. 2.2 Subject to clause2.3, we must receive payment for the whole of the price of the goods you order, and any applicable charges for carriage and insurance, before your order can be accepted unless we have agreed otherwise in advance in writing. 2.3 If you are a account customer, payment shall be made in full within 30 days of the date of invoice. Time shall be of the constitute for payment, We may revoke credit if you fail to make payment when due. If payment is not made when due, interest is payable at the rate of 3 per cent over Nat West Bank's then the current base rate on the amount outstanding from the date for payment until receipt by us of the full amount (including any interest accrued) whether before of after judgment, together with any reasonable legal or other costs. 3 DELIVERY AND TITLE Unless you tell us you wish to collect the goods, we will deliver them in accordance with your order. A valid signature will be required on collection or delivery. Immediately prior to dispatch of the goods to you, title in the goods will pass to you. In the unlikely event that you have not received all the goods within 21 days of the date of delivery ( or where you have requested a delayed dispatched within 21 days of the requested date), you must notify us immediately. 4 AVAILABILITY While we endeavor to hold sufficient stock to meet all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we may, at our discretion, supply or deliver a substituted product or refund you the price paid for such goods as soon as possible and in any case within 30 days or, in the case of an account customer, we may, in our obsolete discretion, as soon as possible raise a credit to offset the amount invoiced to you. 5 CANCELLATION AND RETURNS 5.1 You may cancel your order by giving us notice of cancellation within 14days of the date of collection or delivery. Such notice may be given by mailing, faxing or emailing to the number or address set out on the order form. If you are canceling because of any problem with the goods, please notify us of the problem at the time of cancellation. 5.2 On cancellation, you must return the goods to us at your cost unless the goods are being returned because they are faulty, incorrect goods or because of unsuitable substitution by us, in which case we will meet the cost of return but we ask that you allow us to nominate the carrier. 6 Liability If you have notified us of a problem with the goods, we will (at your) either make good any shortage or non-delivery; or replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss pr damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these condition. This does not affect your statutory rights as a customer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence. 7 TERMINATION We may suspend further or delivery, stop any goods in transit or terminate our contract by notice in writing to you if you are in breach of an obligation hereunder or you become unable to pay your debts when they fall due or proceedings are commenced by or against you alleging bankruptcy or insolvency. Upon termination, your indebtedness to us becomes immediately due and payable and we shall be under no further obligation to supply goods to you. 8 FORCE MAJEURE We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and any other industrial disputes). 9 GENERAL If any of these condition is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceable of any other part of these conditions will not be effected. This contract shall be governed by and interpreted in accordance with English law.

14 Day Money Back Warranty
5.1 You may cancel your order by giving us notice of cancellation within 14days of the date of collection or delivery. Such notice may be given by mailing, faxing or emailing to the number or address set out on the order form. If you are canceling because of any problem with the goods, please notify us of the problem at the time of cancellation. 5.2 On cancellation, you must return the goods to us at your cost unless the goods are being returned because they are faulty, incorrect goods or because of unsuitable substitution by us, in which case we will meet the cost of return but we ask that you allow us to nominate the carrier.

Privacy Policy
Autogate Ltd trading as Autogate Ltd co.uk is committed to ensuring that your privacy is protected. This Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. 1. The information we collect and how we use it - When you place an order, or use any online form on our web site we need to know your name and other information such as your postal address, e-mail address, telephone number and your credit card number and expiry date or bank account details etc. By submitting this information you consent to use of the information in accordance with this Privacy Policy as amended from time to time. We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. We may also use aggregate information and statistics for the purpose of monitoring web site usage in order to help us develop the web site and our service and provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. We and our group companies may also wish to provide you with information about special features of our web site or any special service or products which we think may be of interest to you. If you would rather not receive this information, please send e-mail entitled "NO RELATED INFORMATION" to autogatepsr.co.uk We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do wish us to disclose your information in this way, please send e-mail entitled "NO INFORMATION DISCLOSURE" to autogatepsr.co.uk If at any time, you wish to have your information removed from our active databases, please send e-mail entitled "REMOVE FROM DATABASE" to autogatepsr.co.uk. We will take steps to ensure that the information is deleted as soon as reasonably practicable. 2. Our use of cookies and other information gathering technologies - Cookies are small text files on your computer. A cookie contains identifying information. The cookie is used to make the link between you and the information you have provided to the web site. This allows your shopping basket to be kept separate from other users and enables us to automatically complete some of the forms when you subsequently use them. You will not be able to create a shopping basket if your browser is set to disallow the creation of cookies. The creation of a cookie on your computer does not give the site any access to other information such as your e-mail address. 3. How we protect your information- We endeavor to protect the information you provide and there are various security procedures that have put in place, as set out in this policy. We have installed a mechanism that uses digital server identities so that you can be sure that the website you access is autogatepsr.co.uk. This is done using one of the internet Trusted Certification Authorizes. When you access the secure pages of our web site your browser will be provided with an electronic certificate confirming that you have accessed our site and all communications will be encrypted. When you create an online order, request or feedback that is then passed on to the relevant destination using the same level of encryption, this includes credit cards verification. Firewalls are used to block unauthorized traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorized personal. 4. Sale of business - In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchaser's advisers and will be passed on to the new owners of the business so that they can continue to provide the service that we currently provide. We will require the purchaser to follow the practices disclosed in this Private Policy or to give you at least three months notice of any proposed changes. 5. Updating your details - If any of the information that you have provided to Autogate PSR changes, for example if you change you e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail entitled "CHANGE OF DETAILS" to autogatepsr.co.uk or by sending a letter to 49 Hatchetts Drive, Haslemere, Surrey. GU27 1LY. 6. Changes- If we change our Private Policy we will post the changes on this page and we may also place notices on other pages of the web site so that you can at any time check our current policy. If we make any changes that may significantly affect the way we deal with our information, we will also e-mail you to notify you of the proposed changes so that you may have your details removed from our records if you do not agree with the changes. 7. How to contact Autogate PSR - We welcome your views about our web site and our Private Policy. If you would like to contact us with any quires or comments please send an e-mail to autogatepsr.co.uk.

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