If you’re looking for entrance gates for any residential or commercial premises, then Autogate can provide you with the perfect solution to enhance the appearance and security of your premises.
We are specialists in automated gate installation, service and repair and offer a wide range of gates in many different styles and designs such as metal, wood and aluminium. If you’re unsure of what style looks best one of our technicians will advise and help you choose the most suitable option to compliment the look of your residential or commercial property.
Experts in all aspects of gated development access, secure entry systems, barrier systems and access control you can trust our expert technicians to provide you with an outstanding level of service with incredible results.
We believe in first rate customer care and our happy to advise on gate types, size, and suitability, as well as information on post, pier or wall erection and cabling installation.
We are based in Bordon, Hampshire and offer our supply, repair and installation service across Hampshire, West Sussex, Berkshire and Surrey.
CHECK OUT SOME OF OUR REVIEWS!
We have been using Autogate for over 13 years and cannot speak enough about their courteous and very efficient engineers and the office staff.
We recently changed over to Metal gates and the service provided by Autogate was second to none.
Their Engineer Dan is very efficient and courteous at always.
1. Consistently poor communication, late to appointments or late to cancel, several times appointments had to be rearranged at short notice. Sickness can’t be helped on the one occasion but otherwise this causes huge inconvenience when I have moved around work meetings and have had to work from home in order to be around for an engineer.
2. Autogate also completed unauthorised works on our gates. No fixed or written quote had been given just a rough verbal cost, therefore no formal acceptance was given (it was left after initial site visit that the office would ring to confirm a price with the cost of the part…they never did). Then I hear from my neighbour when away on holiday that Autogate had turned up with no appointment and completed works on the gate. This is a violation of consumer rights and trespass/tampering with private property. Whilst Autogate admitted fault, I have had no call to discuss how this has inconvenienced me and no it was all put down to a sorry situation and a miscommunication. This amounted to a huge waste of my time and created a load of unnecessary hassle. In fact they asked me to take my negative review down on Tuesday - I said my comments were valid and important for people to be aware of.
I therefore strongly advise not using this company and advise Autogate to revise internal procedure and customer service practices so that nobody else is subjected to what I was. Had they dealt with this differently I may have considered accepting the works but as we weren’t at the property when they took place another appointment was required at additional cost to get the fobs to work and it felt like the job was being strung out purposefully to squeeze more and more money out of a customer. Given how poor they handled this entire situation they completely lost all faith, trust and customer goodwill and I felt it was best to get them to remove their unauthorised installed equipment and to cut ties.
We are both hugely impressed with your 'after sales' dedication to customer service some three years or more after fitting. I can think of, and indeed know, many who would not care.
You and the crew are a credit to your industry.
CHECK OUT
SOME OF OUR
REVIEWS!
Autogate
P Davis
Nicholas Moody
Products We Offer
Wooden Gates
Metal Gates
Aluminium Gates
See Our Gallery
Family Run Business
Outstanding Reputation
Always Trusted & Chosen
Experts in our industry
Reliable & Friendly Team
Fully Insured
